Ingram User Interface offers industry-leading, flexible support programs that enable customers to acquire, protect, service, and fully utilize the features of Motion Tablet PCs:
Warranty and Protection Plans
Extended Warranties
Warranty coverage can be purchased for your Motion Tablet PC either
at the time of purchase or up to 9 months after purchase. See our Warranty Offerings
for more details.
Display Damage Protection
Under the Display Protection Plan, customers can purchase additional
coverage which will allow them to have damaged displays replaced at
no charge. See our Protection
Offerings for more details.
Accidental Damage Protection
Motion's Accidental Damage Protection program enhances the company's
standard warranty programs, offering an additional layer of protection
against unintentional physical damage that may occur. It protects both
tablet PC components and supporting peripherals in the case of accidental
damage or loss. See our Protection
Offerings for more details.
Premium Support Offerings
Enterprise Support
Motion's highest level of premium customer support is provided through
the Enterprise Support offering. It provides Motion users with both a
dedicated technical support representative and a dedicated customer
relationship manager. This team will provide the continuity you need
to ensure that your Motion solution is meeting your business needs.
Call us at 888-539-0992 for more details.
Express Tablet Exchange
The Express Tablet Exchange provides on-site, next business-day service
of a replacement tablet, optimized with the customer's application-specific
profile and location or site specifications. Tablets will be serviced
by qualified representatives for immediate integration into the business
environment at no additional charge. See our Premium Support
Offerings for more details.
Computrace® Complete
Motion Computing and Absolute® Software have partnered together to
add an extra level of security to protect your Motion C5-Series,
F5-Series or J-Series product from theft. ComputraceComplete lets you
efficiently monitor who is using your PC, what hardware and software
changes they make and where your computer is located. Call us at
888-539-0992 for more details.
MotionGuard® by Safeware®
Protect your Tablet PC investment by insuring your computer against
damages caused by accidents, power surges, theft and more with MotionGuard.
Call us at 888-539-0992 for more details.
Indigo Identity and Access Management Software Solutions
Motion Computing® and Indigo have partnered together to meet the
increasingly challenging needs of healthcare professionals for a
faster, easier and more secure workflow in a mobile world. With the
addition of Indigo's identity and access management software,
organizations can easily address application management (single
sign-on), identity management (strong authentication) and session
management (fast user switching, hot desktop, single patient selection)
for the ultimate workflows. Call us at 888-539-0992 for more details.
Education and Training
Training Mobility Solutions
The Motion Computing training goal is to provide our customers and
partners with the required knowledge and skills to effectively use the
unique features and functionality of the Tablet PC. See our Training
Offerings for more details.
Wireless Mobility Solutions
Motion's wireless network designs enable the proper construction and
placement of wireless network components to support a seamless end
user experience for tablet PCs and other mobile devices. Call us at
888-539-0992 for more details.
